Return and refund policy

Sixteenth: Returns and Exchanges

1. Accepted only if defective.
2. Must be returned in original packaging.
3. Allowed within 24 hours of delivery.
4. Color tone differences not eligible.
5. Pre-orders follow similar rules.
6. Immediate delivery products can't be canceled post-shipping.

Seventeenth: Return Procedure

1. Contact via store number for in-person delivery.
2. Use the same shipping company for returns.
3. Must include the original receipt.
4. Refunds via bank transfer within 7–14 business days.

Eighteenth: Shipping Guarantee

Products vulnerable to damage are covered under shipping warranty at our expense.